Frequently asked questions
How much does an EPC cost?
£50 for a 1-bedroom property (including studios), £60 for 2 to 4 bedrooms and £70 for 5 to 8 bedrooms. For larger properties, call 0121 000 0000 or email hello@example.co.uk for a quote. The price you see is the price you pay, and it includes lodging the certificate on the register.
Is there a travel charge?
There is no charge within 5 miles of Willenhall. Beyond that, each additional 5 miles (or part of 5 miles) adds £5. Distance is measured in a straight line from Willenhall to the property postcode. The booking form shows your exact price before you pay.
How long does the visit take?
Typically 30 to 60 minutes, depending on the size of the property. Larger homes can take a little longer.
Do I need to be there?
Someone over 18 needs to let the assessor in and show them the loft, boiler, meters and hot water cylinder. It can be you, a tenant, or an agent.
When will I get my certificate?
Within 1 working day of the visit, by email. It is also lodged on the national EPC register.
How long is an EPC valid?
Ten years. If you've made improvements such as insulation or a new boiler, you can get a new one sooner to show the better rating.
What should I have ready for the assessor?
Access to the loft (and a ladder if the hatch is high), the boiler, meters and hot water cylinder. Any paperwork for extensions, loft conversions, window replacements, insulation, solar panels, heat pumps or batteries. If the assessor can't see evidence they must assume the property has no improvements.
Do you cover my area?
We currently cover postcodes starting WV, WS, B, DY, WR. The booking form checks your postcode before you pay.
Can I cancel or change my booking?
Yes. Please contact us as early as you can on 0121 000 0000 or hello@example.co.uk. We'll rebook you or discuss a refund depending on how much notice you give.
Why do landlords and sellers need an EPC?
Homes sold or let in England and Wales generally need a valid EPC, and the rating must be shown in listings. Rented homes also have to meet a minimum rating. The rules change from time to time, so check gov.uk for the latest.
Are some buildings exempt?
A small number are, for example certain listed buildings or temporary buildings. If you're not sure, get in touch and we'll point you in the right direction.
What if my rating is low?
The certificate includes a list of improvements with estimated costs and savings. A low rating is not a failure for a home you're selling, but it matters for landlords.
How is my personal information used?
Only to carry out your assessment and manage your booking. See our privacy policy for details.